Attention! Free Delivery for orders above €150

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01 683 1722

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We try to keep everything as simple as possible, but sometimes questions crop up. Take a look at some of our most frequently asked questions here. But of course, if you can’t find answers to your queries just get in touch and we’ll be more than happy to assist you. 

FAQ's

A surcharge would be apply to design the logo. If the logo is provided there would be no additional charges.

If you are a VAT exempt company, please contact us prior to paying and we will issue a Zero Rated invoice for you.

We have a BAU lead time of 7-10 Working days depending on our schedule. However for a nominal charge we can get your products delivered to you within 3 working days (Ireland only).

We try to turn visual proofs around as soon as possible (please bear in mind that they can take up to 24-48 hrs).

Once you’ve approved your visual proof, a delivery date will be supplied within approximately 24-48hrs.

1. by credit or debit card –Directly through the website or by calling the accounts team here at Orbe.

2. by BACS/CHAPS – bank details are included on your invoice.

Please note, all first-time orders will be on a pro-forma basis unless otherwise agreed in advance of your order being processed.

We are here to help with any issues that might come up, and if they do, we want to resolve these for you as quickly as possible. Just get in touch with us, and we will do our best to resolve the issue.

If possible, we kindly request that you let us know of any issues or concerns within 28 days of your order being delivered.

Once Production has commenced on bespoke orders it will not be possible to cancel it unless the products are damaged

Once order has been despatched we will provide tracking information for your products. 

Get in touch

For all other inquiries please do not hesitate to contact us.

Unit 14
Ashbourne Business Centre
Ballybin Road, Co.Meath​
Ph. 01 683 1722​

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